.The objective of this Bot is to automate the process of creating a new issue ticket in JIRA service desk for a user request. User can send an Email with issue description as mail content. The proposed Bot should automatically create an issue ticket in JIRA service desk based on the Email sent by the user.
See the Bot in Action
Download the Bot and follow the instructions to install it in your AAE Control Room.
Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)
That's it - now the Bot is ready to get going!
Requirements and Inputs
- JIRA Service desk Cloud account