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Create Jira Issue For Help Desk Email Using Jira Api

This bot will create a "New JIRA Issue" in response to Email from the user.

Top Benefits

  • This bot helps in creating a new issue ticket in JIRA service desk obtaining information from an Email request without any technical supervision. Easy Integration with JIRA Service desk Application.

.The objective of this Bot is to automate the process of creating a new issue ticket in JIRA service desk for a user request. User can send an Email with issue description as mail content. The proposed Bot should automatically create an issue ticket in JIRA service desk based on the Email sent by the user.

Get Bot

Free

Applications
Business Process
Category
Downloads
99
Vendor
Automation Type
Bot
Last Updated
August 25, 2018
First Published
August 23, 2018
Support

See the Bot in Action

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Setup Process

Install

Download the Bot and follow the instructions to install it in your AAE Control Room.

Configure

Open the Bot to configure your username and other settings the Bot will need (see the Installation Guide or ReadMe for details.)

Run

That's it - now the Bot is ready to get going!

Requirements and Inputs

  • JIRA Service desk Cloud account